Validity and importance of uniform data collection and reporting: Michigan Community Action Network statewide database project

Date
2013-12-01
Authors
Dillon, Amy S.
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Southern New Hampshire University
Abstract
The statewide database project looks at the process of implementation of a statewide database system for use among a group of agencies. The Michigan Community Action Agency Association determined that the need for a uniform data collection and reporting system for Community Action agencies belonging to their association. The reasons for having a statewide database system include strengthening the Community Action network within Michigan by having a consistent form of data collection among all agencies, improving reporting to funders by having all agencies using the same system, improving customer service by having one centralized intake process to determine program eligibility. The statewide database would provide easier access for customers to all programs to help the customer, provide security and validity of all data collected, and have additional forms of checks and balances to alleviate fraudulent activity. This project will discuss the process of choosing a uniform database system, project implementation, and results. (Author abstract)
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