Capacity building program towards a healthy Cambodia microfinance industry and satisfied microfinance clients

dc.contributor.advisorPalakurthi, Puneethaen_US
dc.contributor.authorManalo-Matunan, Rosafeen_US
dc.description.abstractThis is a project envisioning transformation of Cambodia microfinance institutions (MFIs) to include competitive products and services in order to satisfy the unending needs of the clients. The microfinance industry in Cambodia grew at a rapid pace, however, now small players are challenged to catch up with the pioneers. Furthermore, MFIs are also burdened with financial problems, clients with multiple loans, high portfolio at risk, and frauds committed by staff or by clients. Thus, this project will focus on small MFIs to equip them with the necessary skills and technology in order to survive in a competitive environment. The project constitutes to a capacity-building program composed of all interventions needed to boost the potentials of the MFIs. The capacity-building program consists of coaching and mentoring, training and exposure visits, investments, link aging and mobilizing resources, advocacy and lobbying, and research and product development. The program helped the MFIs to acquire new technology in order to implement microfinance operations, create new products and services that provide more benefit to the clients, mobilize grants and loan funds that the MFIs could use in their operations and staff training and development, and lobby with regulators about implementing new products and strategies for the benefit of poor clients. It is expected that these interventions implemented with the MFIs will result in smooth operations and sustainability of the MFIs and create the ability to respond to and satisfy the changing needs of empowered microfinance clients. (Author abstract)en_US
dc.description.bibliographicCitationManalo-Matunan, R. (2010). Capacity building program towards a healthy Cambodia microfinance industry and satisfied microfinance clients. Retrieved from http://academicarchive.snhu.eduen_US
dc.description.degreeMaster of Science (M.S.)en_US
dc.description.schoolSchool of Community Economic Developmenten_US
dc.digSpecsAdobe Acrobat Professional 9.3en_US
dc.format.extent430080 bytesen_US
dc.publisherSouthern New Hampshire Universityen_US
dc.relation.requiresAdobe Acrobat Readeren_US
dc.rightsAuthor retains all ownership rights. Further reproduction in violation of copyright is prohibiteden_US
dc.rightsHolderManalo-Matunan, Rosafeen_US
dc.subject.lcshSouthern New Hampshire University -- Theses (Community Economic Development)en_US
dc.subject.othermicro lendingen_US
dc.subject.othertechnology planningen_US
dc.subject.othercapacity buildingen_US
dc.titleCapacity building program towards a healthy Cambodia microfinance industry and satisfied microfinance clientsen_US
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