Samii, MassoodManus, AlexandruFrutos, Dinorah2011-04-122011-04-122009https://hdl.handle.net/10474/1812We believe that Enterprise Social Networks (ESNs) will help improve communication among stakeholders within the created "virtual" communities and improve overall operational efficiency of the industry. Such a model requires the creation of "network externalities" through a large number of participants in the network. It is postulated, that the larger the membership in the community the greater the advantages of membership. The paper demonstrates how ESN would work for the oil industry and explains how various members could benefit from their participation in the network. The value chain of the oil industry and its various participants as well as the interaction and business value creation for each enterprise group are discussed.1398058 bytesen-USPublisher retains all ownership rights. Further reproduction in violation of copyright is prohibitedsocial networkWeb 2.0oil industryArticleapplication/pdf